Course curriculum

    1. Communication Essentials

    2. Disclaimer

    3. System Requirements

    4. Course Navigation and Structure

    5. Course Completion

    6. If You Need Help

    1. Why Communication Matters

    1. VIDEO: Know Yourself

    2. Emotional Intelligence

    3. Action Steps to Take to Grow Your Emotional Intelligence

    4. VIDEO: Perspective Taking

    5. VIDEO: The DISC

    6. DISC Summary

    7. ASSIGNMENT: Client Roleplay Challenge

    1. Chapter 2 Overview

    2. VIDEO: Obstacles and Objections

    3. Communication and Conversion

    4. VIDEO: Scripting and Adlibbing

    5. Active Listening

    6. ASSIGNMENT: Listening Lab

    7. Chapter 2 Review

    1. Chapter 3 Overview

    2. VIDEO: Preparation

    3. VIDEO: Negotiating Techniques

    4. Terms to Know

    5. Chapter 3 Review

    1. Chapter 4 Overview

    2. VIDEO: Your Online Persona

    3. ASSIGNMENT: Voice Check

    4. VIDEO: Methods, Messages, and Markets

    5. How to Build Your Voice in Real Estate

    6. ASSIGNMENT: Show, Don't Just Tell

    7. Chapter 4 Review

    8. WORKSHEET: Question Reframe Practice

About this course

  • $29.99
  • 37 lessons

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